0 WISHLIST
0 WISHLIST

Find the right software for your business

General Terms and Conditions of Sale

Last updated: October 2026

Article 1 – Identity of the Seller

Article 2 – Scope & Contract Formation

  1. These General Terms and Conditions govern all sales of software licences, digital activation products, and related digital services concluded via the online portals of TresBizz BV.
  2. An agreement is formally concluded when the Buyer completes the online checkout process, accepts these terms, and payment authorization is successfully confirmed.

Article 3 – Legal Compliance & Exhaustion of Rights (UsedSoft / Directive 2009/24/EC)

  1. TresBizz BV supplies genuine, legally verified software licences.
  2. Where pre-owned or surplus volume software licences are transferred, all transactions strictly adhere to Directive 2009/24/EC on the legal protection of computer programs and the landmark jurisprudence of the European Court of Justice (ECJ Case C-128/11, UsedSoft GmbH v. Oracle International Corp.).
  3. TresBizz BV guarantees an unbroken Chain of Title, confirming that the licences were originally marketed within the European Economic Area (EEA) with the copyright holder’s consent, that the previous holder has rendered their copies unusable, and that all legal prerequisites for lawful secondary transfer are satisfied.

Article 4 – Delivery of Digital Products

  1. Digital licences, product keys, and installation instructions are delivered electronically to the email address provided during checkout and/or made available via the Buyer’s online customer account.
  2. Standard electronic delivery of automated product keys occurs within 15 minutes following payment confirmation. Subscription products (such as Autodesk or Adobe Creative Cloud) requiring vendor tenant assignment are delivered within 24 hours.

Article 5 – Pricing, Taxes & Invoicing

  1. Prices displayed are in Euros (€).
  2. B2C (Consumers): Value Added Tax (VAT) is applied in accordance with the destination country’s applicable VAT rate under the European One-Stop-Shop (OSS) scheme.
  3. B2B (Intra-Community Cross-Border Supply): Business customers located in EU Member States outside Belgium possessing a valid, VIES-verified corporate VAT identification number are invoiced at 0% VAT under the reverse charge mechanism pursuant to Article 196 of Council Directive 2006/112/EC.
  4. Each order is accompanied by an official VAT invoice and a separate digital Licence Certificate. Licence keys are not printed on invoices to protect administrative confidentiality and IT governance.

Article 6 – Right of Withdrawal

The conditions, exclusions, and statutory waivers regarding the right of withdrawal for digital content and corporate buyers are set out in our separate Right of Withdrawal Policy, which forms an integral part of these Terms.

Article 7 – Warranty & Technical Support

  1. TresBizz BV warrants that delivered licences are authentic and capable of activating the designated software.
  2. Activation support is available on request for every valid order.
  3. If an activation error occurs, the Buyer must inform TresBizz Customer Care without undue delay. TresBizz BV will promptly verify, diagnose, and provide a replacement key or technical solution.

Article 8 – Applicable Law & Jurisdiction

  1. All contracts, transactions, and legal relationships with TresBizz BV are exclusively governed by and construed in accordance with the laws of Belgium, without regard to conflict-of-law principles.
  2. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
  3. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the judicial district of Brussels, Belgium.